News items from January 2018
What’s your experience of the repeat prescription process?
West Leicestershire CCG is undertaking a review of repeat prescription processes, to understand if there are ways they can be improved for patients, pharmacies and practices.
Patients who regularly request repeat medicines via their GP, pharmacist or another service are being invited to answer a short survey about how they manage their repeat prescriptions and how well they think the process works for them.

The feedback from the survey will be used to determine if improvements can be made and how any potential changes might impact patients. It's hoped the improvements identified can also help to reduce levels of wasted medicine, as some patients report ending up with more medicines than they need being stored at home, which can be frustrating for patients and wasteful for the NHS. In Leicester, Leicestershire and Rutland medicines waste is estimated to be in the region of over £2 million per year and West Leicestershire CCG is keen to find out if it can reduce its share of this by asking how people order their repeat prescriptions.
The results will help the CCG to build an understanding of how patients currently use the repeat prescription processes available to them and how any future changes might impact them.
Any patient or carer who orders repeat prescriptions is encouraged to complete the survey by Sunday 25 February.
You can find out more on West Leicestershire CCG's website
Free event - fraud and cyber-crime
Leicestershire Police are hosting a free-to-attend event to help protect you and those close to you against fraud and cyber-crime. View the poster The event is on Friday 23rd March from 10am-3pm in the Lecture Theatre, Police HQ, St Johns, Enderby, Leicester, LE19 2BX. You're welcome to go along to get advice and information on things like doorstep crime, scam mail and cold callers; plus cyber-crime and how to keep your information safe whilst using the computer. Lunch provided.
To find out more and book your place:
Email: [email protected]
Call: 0116 248 5322
No invite necessary but recommended to reserve a place due to capacity.

Courses for learners with learning difficulties/disabilities
Leicester City Council has a range of specialist courses for people with learning difficulties or disabilities designed to develop things like the use of words and numbers, communication and self-expression.

The courses have been developed to ensure that students experience the positive effects of learning, enjoying increased independence and wellbeing, a wider social circle and new interests and skills.
Courses include everything from poetry, movement to music and drama, to creative arts and pottery.
Find out more at www.leicester.gov.uk/adulteducation or call Leicester City Council on 0116 454 1900.
Hospitals in Leicester: Have your say
Do you have a disability? Are you a carer? This event is your chance to have your say about hospitals in Leicester. It's on Tuesday 16th January, 1.30pm-3.30pm at West End Neighbourhood Centre, Andrewes Street, Leicester, LE3 5PA. Refreshments provided.

Love knitting or keen to give it a go?

Love knitting or interested in getting started? The Knit and Natter Group is a drop-in social group for carers that meets on the 2nd Thursday of the month from 1.30pm to 3pm at The Angel Hotel, High Street, Market Harborough, LE16 7AF.
Knitters and non-knitters welcome!
To find out more call Jackie from Support for Carers on 0845 689 9510.